OSITRAN – User service
Users are reminded that the customer service office is located on the first floor of the Muelle Sur administrative building, located at Av. Manco Cápac N° 113, Cercado del Callao, Province of Callao, whose operating hours are from Monday to Sunday from 7:00 am until 7:00 p.m.
Likewise, the phone number for attention is (511) 206-6500 where you can be referred to the following options:
|Option 1||Customer Service Area||
Monday to Friday from
7.30 a.m. to 4.30 p.m.
|Option 2||Identification Area|
|Option 3||Commercial Area|
|Option 4||Operations Area|
|Option 5||Billing Area|
|Option 7*||Reception Area||
Monday through Friday
from 8 a.m. to 12 p.m. and
from 2 p.m. to 4 p.m.
*Complaints can be channeled by calling the Reception area.